Issue Management

An effective and systematic way to detect, track and respond to all the issues that underlie in a project. Incidents and concerns can be dependent on requirements, task or resources.

Issue management with TITAN:
Wave goodbye to complications!

Your hassle-free hub for reporting and tracking incidents, near misses, and more—all wrapped up in one user-friendly solution!

Resource Harmony

Titan's Issue Management feature streamlines the handling of issues, providing a centralized platform to save valuable time, allowing engineering and management teams to prioritize critical tasks effectively.

Issue Management tackling dependency complexity feature icon

Tackle dependency complexity

Capture issues from any source—be it test requests, test units, test labs, or equipment—and seamlessly link countermeasures and root causes to follow-up activities or work orders on assets.

Effective maintenance management

Addressing issues becomes a proactive endeavor with Titan, as the platform enables users to identify and tackle potential problems before they escalate. This robust risk mitigation approach ensures a smoother operational flow

Issue Management collecting comprehensive details feature icon

Collect comprehensive details

Seamlessly link all facets of an issue, ensuring traceability throughout its lifecycle, and enhance your process with thorough and efficient documentation.

Improved Accountability

Ensure accountability at every stage of the issue resolution process by clearly defining roles and responsibilities within Titan's Issue Management. This feature establishes a transparent framework, reducing the chances of oversight and miscommunication.

Continuous Improve

Titan's Issue Management leverages historical data for root cause analysis, driving continuous improvement initiatives. By learning from past issues, teams can implement strategic changes to prevent recurrence and enhance overall system efficiency.

REMOVE MUNDANE TESTING ASPECTS TO FOCUS ON WHAT MATTERS THE MOST WITH TITAN

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Features

Amplify your efficiency:
Test Lab Management for Seamless Operations

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Create Issues from Test

You can create an incident from a test and skip entering all the meta data twice. Navigate through issue workflows with ease. The Progress Tracker empowers your teams to efficiently move through stages – from identifying the problem to its resolution, ensuring accountability at every step.

Issue dashboard

You can visualize all the Test Incidents related to the team, individual team members, or to the individual or team the incidents are assigned to for resolution. Easy sort, filter and search functions to assist.

Categorize Issues

Classify issues effortlessly based on their source, ensuring a targeted approach to resolution. Prototype hiccups, test lab glitches, equipment malfunctions – Titan sees them all.

Stay informed

Assign issue to the appropriate individual to judge and assess whether it is an incident or concern. Add watchers to incidents so email notifications for important updates are automatically sent to users, like being assigned a new incident or when status changes for an incident.

Capture Root Cause and Add Countermeasures

Go beyond surface-level problems. Titan's root cause analysis dives deep, allowing you to capture the essence of issues. Craft effective countermeasures to fortify your processes against future challenges.

Prioritize Issues

Prioritize tasks seamlessly. From critical issues demanding immediate attention to low-priority concerns, Titan ensures that your team's efforts are strategically aligned with project goals.

Link Issues

Forge connections effortlessly. Link issues to relevant test requests, work orders, and equipment. This ensures no duplications occur by linking multiple similar or identical incidents together and keep the context in one place.

User Time Log

Capture time investments with precision. The User Time Log in Titan provides a visual and quantitative understanding of the resources invested in issue resolution, fostering efficiency.

Issue Statistics

Analyze trends and performance. Titan's Issue Statistics feature provides insightful data on issue creation, closure, and open issues, empowering your teams with data-driven insights for strategic decision-making.

More Features

More features include

Proactive issue resolution with Titan

Say goodbye to complex issue tracking and embrace Titan's user-friendly platform. Improve accountability, streamline incident management, and ensure faster issue resolution. Identify and address potential issues and ensure smoother workflows with Titan's intelligent issue management features.

Issue Management