Test Incident & Concern Management
Incident dashboard:
You can visualize all the Test Incidents related to the team, individual team members,
or to the individual or team the incidents are assigned to for resolution.
Create incidents from test:
You can create an incident from a test and skip entering all the meta data twice.
Link incidents:
Ensure no duplications occur by linking multiple similar or identical incidents together
and keep the context in one place.
Judge & categorize incidents:
After recording the information related to the test incident, assign it to the
appropriate individual to judge and assess whether it is a Concern.
Notifications:
Add watchers to incidents so email notifications for important updates are automatically
sent to users, like being assigned a new incident or when status changes for an
incident.
Assign the team:
You can assign an incident to another user or group and collaborate in real time
Comment on incidents:
You can comment on incidents and keep all the details of communication regarding the
incidents together in one place and in context.